JosephinePelland
May 31, 2026
"Pickup experience left me really disappointed"
I ordered through randalls.com the pickup experience made me feel like I was a burden. The staff barely spoke to me, didn’t offer any help, and just gave off such cold, rude vibes. I was really disappointed because I expected a simple, friendly pickup. After that, I don’t think I’ll use it again
hello_richard420
May 31, 2026
"I stopped by my local randalls the other..."
I stopped by my local randalls the other day, the main thing I remember is how dirty it felt. Maybe there were some okay parts I’m forgetting, but the floors looked like they hadn’t been cleaned in a while, the carts felt sticky, and the bathroom was rough. I just grabbed the few things I came in for and got out. I don’t see myself going back anytime soon
hello_robert090
May 01, 2026
"I order from randalls every now and..."
I order from randalls every now and then, and the meat is usually fresh. The salmon and shrimp have been good too, no weird smell or anything like that. One time the steaks were a little smaller than I expected, which was kind of disappointing. My main frustration is the waiting, though, sometimes it feels like it takes longer than it should. Overall, I’m still happy with the quality. 4 stars.
AndreaRobinson
April 27, 2026
"Felt awkward waiting so long to check out"
Checkout took way longer than I expected just to pay. I was a little embarrassed standing there while the line built up behind me.
Jonathan_comstock74
April 25, 2026
"Order was messed up and no one took responsibility"
My order was totally off. Half my groceries were missing, and they swapped in things I never even asked for. The most frustrating part was trying to figure out who was actually responsible — the store, the shopper, or support. Everyone kind of pointed somewhere else, and I was left dealing with the mess.
LoriWest_89
April 21, 2026
"Produce was sorta fresh overall"
The veggies were good overall, sorta fresh for the most part. I did notice a few bruised ones, but nothing too bad.
hello_richard920
April 20, 2026
"I’ve tried using randalls digital coupons a few..."
I’ve tried using randalls digital coupons a few times, and I’m sure they only work when they feel like it. I’ll clip the offers, make sure I’m signed in, and then somehow a bunch of them still don’t come off at checkout. Maybe I’m missing some tiny detail, but it really shouldn’t be that confusing. I asked customer service too, and they didn’t really clear it up. Just makes the whole grocery trip more frustrating than it needs to be...
joseph1999
April 14, 2026
"My return was accepted, but the refund took..."
My return was accepted, but the refund took way longer to show up than I expected. Customer service did eventually respond, but it wasn’t exactly quick, so I was left wondering what was going on. It did get resolved in the end, but the whole thing made me lose some trust. A refund shouldn’t feel like something you have to chase down.
"Rewards are kind of just okay"
It’s decent, I guess, if you actually use it the right way. The rewards aren’t amazing or anything, but they’re not bad either. Just kind of okay for what it is.
"My order was mostly okay, but a few..."
My order was mostly okay, but a few of the substitutions felt kind of off and didn’t really match what I had picked. It wasn’t a huge disaster or anything, but I was a little frustrated and wish they had double-checked before swapping things out
hello_william942
March 31, 2026
"Freshness could be better"
I ordered from randalls.com, and a few items were not as fresh as I hoped. The strawberries had soft spots. The lettuce was already starting to brown. The milk date was also sooner than I expected.
Pickup went fine. Most of the order was right too. But freshness matters a lot when I buy groceries online. For the price, it felt a bit disappointing...
"Prices feel off lately"
The weird part is, it’s the same basic stuff I’ve always bought here, but somehow it all feels way more expensive now. I don’t mind paying a bit more when it makes sense, but lately the prices just feel kind of unfair.
hello_lillian016
March 07, 2026
"Pickup is convenient, but not always smooth"
I do like using pickup because it saves me time most days, and it’s just easier, you know? But this time my order had a few swaps, and I ended up waiting longer than I expected. Still handy, still useful, just not perfect every time.
loyd.Boulware
February 27, 2026
"Feels like nothing I need is ever in stock"
I’ve tried ordering from Randalls a few times, and honestly... the grocery selection always feels really picked over. Basic things I’m looking for, like cereal, produce, or frozen meals, are either missing completely or there’s just one random option left. It gets frustrating, because I usually end up having to shop somewhere else anyway!
reginaldwilson3706
February 21, 2026
"Refill was easy, thankfully"
I used the Randalls pharmacy through Randalls for a refill, it was one of the few errands that didn’t turn into a whole annoying ordeal. I got a text when it was ready, showed up, and pickup took maybe 5 minutes, which was a relief because I really didn’t feel like standing around forever.
The pharmacist was actually nice too and answered my question without acting like I was wasting their time, which I appreciated. Prices were about what I expected, so no unpleasant surprise there either. Nothing fancy, but it was easy and painless, and at this point that’s basically all I’m asking for
Richard_edison96
February 20, 2026
"Great prices and such an easy shop"
I saved money on my weekly shop and still managed to get everything I needed. The whole process was really straightforward too, which made it even better.
otislentz1958
February 06, 2026
"Fresh stuff every time"
I’ve grabbed cakes and bread from here a few times now, and it’s always been really fresh and tasty. The bread has that nice just-made feel, and the cakes don’t taste stale or overly sweet. Solid spot, honestly. Anyway
"I picked up a few prepared..."
I picked up a few prepared meals from Randalls and was happy with them. Everything tasted fresh and had good flavor, which made dinner really easy. They weren’t always as hot as I would’ve liked, but overall they were still a solid, convenient option for a quick meal.
robertlopez1891
January 16, 2026
"I ordered groceries on randalls.com it went pretty..."
I ordered groceries on randalls.com it went smoothly. I was kind of expecting the website to be a little annoying, because sometimes these grocery sites are, but it was easy enough to find what I needed and check out. Pickup was ready close to the time they gave me, which was a relief because I was already thinking, please don’t make me sit here forever. One item was out of stock and the substitute was just okay, not exactly what I would’ve picked, but it wasn’t a huge deal. Overall, it was convenient and I’d use it again.
janie1979
January 16, 2026
"I’ve noticed that quite a few items..."
I’ve noticed that quite a few items I try to order end up being out of stock. I get that it happens, but it’s been often enough that I’ve started keeping backup options in mind so I’m not stuck without what I need.